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Skype for Business User Tip #45: Dial a Number from Outlook Contact Using Skype for Business

 

Want to dial a phone number from a Microsoft Outlook Contact? You might expect a “dial” button somewhere near each phone number, instead you find this functionality in Contact | More | Call.

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If Skype for Business client is installed it will dial the phone number using Skype for Business.

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If you have only one Phone Number for this Contact, or you want to dial the first phone number, you can save one click by just clicking Contact | More | Call. This will dial the first phone number if there are more than one.

Another way to save another click is to add a shortcut to the “Quick Access Toolbar”. Click on More | Call and then right click on Call and “Add to Quick Access Toolbar”. (as shown below)

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Now you will have one click access to dial a phone number from an Outlook Contact.

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One last interesting thing I’ve noticed is that where you create the “Quick Access Toolbar” shortcut from is significant. 

  1. Right clicking on “Call” creates a shortcut that dials only the first Phone Number on a Contact (see below)
  2. Right clicking on the phone number list creates a shortcut with a dropdown that gives the opportunity to select a specific phone number. (see below)

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Corresponding shortcuts created.

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For more cool User Tips, get the Skype for Business User Tips & Tricks for Anyone Free eBook

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See the other Skype for Business User QuickTips (formerly known as Lync)
http://windowspbx.blogspot.com/search/label/Skype4BUserTip

4 comments:

  1. Great idea! Everyone here hates how buried the call button is.

    ReplyDelete
    Replies
    1. Yeah, not sure why it is so "buried" :P

      Delete

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